Legal
Effective Date: July 23, 2026 · Last Updated: July 23, 2026
Founder-accepted draft · attorney review required.
StaySafe Verified LLC respects your privacy and understands the importance of handling information responsibly. This Privacy Policy explains the information we collect, how we use it, when it may be disclosed and the choices available to you when you use the StaySafe Verified™ website, StayHub™, the Trusted Stay™ Program and related services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to information collected through:
This policy does not govern independent third-party services, such as booking platforms, payment processors or external websites. Those services maintain their own privacy practices and policies.
Hosts, property owners and authorized property managers may provide information such as:
Hosts are responsible for ensuring they have the authority to submit information about a property and for reviewing information before it is published.
When someone visits our website or opens a published StayHub, we and our approved service providers may automatically collect limited technical information, such as:
We may use this information to operate the website, understand general usage, improve performance, prevent abuse and maintain security.
The public version of StayHub does not independently verify whether a person opening a property link is a confirmed guest.
Do not enter, upload, publish or send the following information through StayHub, the Trusted Stay Builder or a StaySafe Verified contact form:
StayHub is designed so that these credentials are not required for public publication.
Hosts should provide property-access credentials and Wi-Fi passwords privately through their booking platform, a printed welcome card at the property or another appropriate direct communication method.
StaySafe Verified may use automated or manual measures to identify and reject prohibited information. However, users remain responsible for not submitting sensitive credentials.
When a host publishes a StayHub, the property information selected and approved for publication may be viewed by anyone who receives, opens or is forwarded the property link or QR code.
Published information may include:
A published StayHub must not be treated as a private location for passwords, access codes, financial information or other sensitive information.
Hosts should publish only information that is appropriate for guest-facing access.
Information submitted for Trusted Stay review may include host responses, attestations, photographs, videos, documents and supporting communications.
Trusted Stay review information may be used to:
Review evidence is not automatically published in StayHub.
Publicly displayed Trusted Stay information may be limited to:
Nonpublic review information may be accessible to authorized StaySafe Verified personnel and approved service providers who need it to perform their responsibilities.
The Trusted Stay Badge reflects StaySafe Verified's review and approval of the host's submitted Trusted Stay Profile. It is not an inspection, audit, certification, ranking, warranty or guarantee of property condition or safety.
We may use information to:
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent when required.
Payments are processed by an approved third-party payment-services provider.
StaySafe Verified does not intend to store full payment-card numbers or card-security codes on its own systems.
Payment providers may collect and process payment information under their own terms and privacy policies. StaySafe Verified may receive limited transaction information, such as payment status, transaction date, membership level and the final digits of a payment method.
We may disclose information to approved service providers that help us operate the business, including providers of:
These providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable agreements and responsibilities.
Information may also be disclosed:
We do not promise that information will never be disclosed when disclosure is legally required or reasonably necessary to protect the service and its users.
StaySafe Verified does not sell personal information for money.
StaySafe Verified does not intend to use personal information for cross-context behavioral advertising at launch.
If our practices materially change, we will update this Privacy Policy and provide any choices required by applicable law.
We retain information only for as long as reasonably necessary for the purposes described in this policy, including:
Retention periods may vary based on the type of information, the reason it was collected and applicable legal requirements.
Closing an account may not result in the immediate deletion of every record. We may retain certain information where reasonably necessary or legally permitted, including transaction records, review history, security logs and records connected to disputes or legal obligations.
StaySafe Verified uses administrative, technical and organizational safeguards designed to protect information from unauthorized access, loss, misuse or alteration.
However, no website, transmission method, storage system or security measure can guarantee absolute security.
Users are responsible for:
Security concerns may be reported using the contact information below.
Depending on where you reside and subject to applicable law, you may have the right to request:
StaySafe Verified may need to verify your identity and authority before fulfilling a request.
Some requests may be limited or denied when permitted by law, including when information must be retained for legal, security, transaction, review-integrity or dispute-resolution purposes.
To submit a privacy request, contact: support@staysafeverified.com
StaySafe Verified services are intended for property owners, hosts, property managers and adult guests.
Our services are not directed to children under 13, and we do not knowingly seek personal information directly from children under 13.
If we learn that personal information from a child under 13 was submitted directly to us without appropriate authorization, we will take reasonable steps to address and delete the information where required.
StaySafe Verified is based in the United States.
Information may be processed in the United States and in other countries where approved service providers operate.
Privacy and data-protection laws may differ between countries. Users outside the United States may have additional rights under applicable law.
StaySafe Verified will evaluate applicable international privacy requirements before formally offering services in jurisdictions requiring additional notices, contractual terms or data-transfer safeguards.
Nothing in this policy should be interpreted as a claim that StaySafe Verified has completed every jurisdiction-specific compliance requirement.
We may update this Privacy Policy as our services, technology, service providers or legal obligations change.
When we make changes, we will update the “Last Updated” date at the top of the policy.
When appropriate, material changes may also be communicated through:
We will request additional consent when required by applicable law.
Questions about this Privacy Policy or StaySafe Verified's privacy practices may be directed to: